How Can We Help?

Contact Us

Customer support is available Monday-Friday from 8:30 AM – 4:30 PM Pacific Time (closed weekends and state holidays).

Looking for your exemption approval letter?

There are two ways to get copies of your approval letter:

  • Log in to your WA Cares exemption account and click on the ‘Exemption ID’ of your approved exemption to view and download a copy.
  • Call us at 833-717-2273 to request more copies be mailed to you.

For more information, download our exemption info sheet.

Icon
phone icon

For employers, payroll & exemptions

Call Employment Security Department

 

Toll free: 833-717- 2273 (select option 3)

 

Language assistance available

TTY/TDD users can dial

1-800-833-6384 for

Washington Relay Service

Icon
phone icon

For general questions

Call Department of Social and Health Services

 

Toll free: 844-CARE4WA

(844-227-3492)

 

 

Language assistance available

TTY/TDD users can dial

1-800-833-6384 for

Washington Relay Service

Icon
email icon

Email us

Fill out this form and we’ll route your inquiry to the appropriate state agency.